Help Lines

After Hours GP Helpline

The helpline is staffed by GP’s and nurses to provide out of hours health advice. The service is for non-urgent conditions. There is NO 24-hour medical practice in Singleton. For after-hours medical treatment you can go to the local hospital.

T: 1800 022 2222

Beyond Blue

Get immediate help for depression and anxiety. This service also provides online chat and email contact.

T: 1300 22 4636


Crisis support and suicide prevention.

T: 13 11 14

Mental Health Line 

A 24-hour counselling service in NSW

T: 1800 011 511

Suicide Call Back Service

The Suicide Call Back Service provides free nationwide professional telephone and online counselling for anyone affected by suicide.

T: 1300 659 467

Alcohol and Drug Information Service 

A 24-hour statewide telephone service providing education, information, referral, crisis counselling and support about illegal drugs and legal drugs such as alcohol. Calls are confidential and anonymous. Further information at

T: 1800 250 015

Child Protection Helpline

To report suspected child abuse or neglect. This service is run by the Department of Child Services and operates 24 hours.

T: 132 111

Kids Helpline

Kids helpline is Australia’s only free, private and confidential, telephone and online counselling service specifically for people aged between 5 and 25.

T: 1800 55 1800

NSW Rape Crisis Hotline

Incorporating the National Sexual Assault, Domestic and Family Violence counselling line. This line operates 24 hours.

T: 1800 424 017

Victims Access Line 

Providing both support and information for victims of crime.

T: 1800 633 063

Surgery Access Line 

Independent advice for patients and general practitioners on surgery waiting times and options.

T: 1800 053 456

NSW Poisons Information Line 

24-hour advice on human poisoning for the general public and health professionals, operating out of the Children’s Hospital at Westmead. This service does NOT provide advice for poisoned pets, please contact your local veterinary clinic.

T: 131 126

Karitane Careline

Child and family health nurses who assist with a wide range of issues relating to infants and children, from birth to five years of age. The service operates seven days a week, an email service is also available, but responses may take one to two days.


T: 1300 227 464


MotherSafe provides advice for women and practitioners about exposures during pregnancy and breastfeeding. The service operates Monday to Friday – 9am until 5pm.

T: 1800 647 848 – Free call from non-metropolitan areas

Parent Line 

Free professional help for parents and carers with children aged between 0-18 years old in NSW.

T: 1300 130 052

Tresillian Parent’s Help Line 

Speak to a qualified child and family health nurse on any aspect of parenting children up to the age of five years.

T: 1800 637 357